Online Support

We can take control of your IT responsibilities, so you have more time to focus on your business. OHC can help you with the management of your entire IT estate, from Windows servers right through to firewalls and security. Here’s a quick look at our core service:

Helpdesk

Our industry leading helpdesk system helps you keep track of support incidents. All calls will be logged, and an email confirmation will be sent out. So, you’ll know we’re working on a resolution right away.

Online Support

Once you give us access, we can see and control your desktop remotely. This allows us to find a resolution efficiently and get you back to work quickly.

System Management

Your systems will be monitored 24/7 and you’ll have access to a dedicated helpdesk. A team of experts will be on call and ready to fix both mainstream and bespoke software problems.

Advanced Troubleshooting

Whether you have issues with your computers, servers, or network, our advanced trouble shooting system will get to the root of the problem quickly, so we can start fixing it right away.

Monitored Backups

Backing up your data is just the beginning. We continuously monitor your backups to check for insufficient storage, hardware problems, and malicious software & viruses. Your data is 100% safe, 100% of the time with us.

Disaster Recovery Solutions

If disaster ever strikes, we will be ready with a plan of action to minimize unplanned downtime, rapidly restore all of your IT systems, and instantly recover important data. You’ll be back to normal before you know it!

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Why work with us?

Our fully managed IT Support solves your business challenges creating opportunities to grow your business

  • We see you as a partner, not just a client
  • We will work consistently to improve your business
  • We offer you cost-effective IT solutions with flexible contracts
  • OHC has over 22 years of industry experience
  • OHC has a 99% customer satisfaction rating

Online Support

We are completely focused on not just fixing your IT problems, but on thinking bigger and helping you achieve your business goals – whether that is to grow your business, increase efficiency, or reduce risk. OHC can provide you with the support you need.

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Customer Satisfaction Rating for excellent service
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Years Industry Experience providing IT Solutions
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Of the support tickets responded within 10 minutes

We’ve been using our IT expertise to help small and medium sized UK businesses grow over 22 years.

Whether you work in financial services, the property industry or other professional services, we have the tools and the knowledge to tailor and deliver the perfect IT solutions for your business. We provide an IT Support service that delivers expertise fast, consistently and is 100% reliable.

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Our Blog

Our blog is where our experts offer their best advice, research, how-tos, and insights!

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